Skip to content
Deep-dive

Daily life: online one-stop desk, identity card and residence online

The Comune di Ferrara handles online, through its digital one-stop desk, appointment booking, applications for the electronic identity card and change-of-residence declarations; certificates come from the online registry office. ZTL and parking permits go through the Single Permit Office.

Sections: Shops · Markets · Mobile & phone · Post · Waste · Administrative services

Online municipal services

From the municipal website you book appointments with the offices and, through the digital one-stop desk (sportello telematico), apply for the electronic identity card for adults and declare a change of dwelling or residence; the online registry office issues certificates. For gas, electricity and environmental services the municipal portal refers to the Hera group's customer service.

  • Booking appointments with municipal offices: the municipality's sportello telematico.
  • Electronic identity card and change of residence: online procedures on the sportello telematico.
  • ZTL and parking (ZSC) permits, CUDE disability badges: Single Permit Office, via Marconi 41, Monday to Friday 7:30-12:00, or online.

Sources

Reviewed: 10/23/2026 · by piero.avolio · rev. 1 · Period: → 2027-04-13

No questions in the community · Ask the community